Social Media Mistakes

So, as a social media professional, one of the biggest mistakes I see small businesses making on their social media sites, is overselling. This is very common social media mistake, as businesses want to push their products, depict how great their prices are, and overall promote what they offer as an organization. However, this is a big “no, no”, you want to come across as a human, not a sales robot! In coming across as a pushy sales person on social media sites you will loose fans and overall interest. Individuals join social networking sites, in general, to build and maintain relationships, connect with other like minded individuals, and in general be social. The last thing your followers want is to feel like you are trying to force feed them a sales pitch. So, it is all about balance. As a business you should have two personailities when it comes to managing your social media sites. Every business/organization should have a personal side and a business side when managing their social networking sites. In order to avoid coming across too “salesy” be sure that you are posting like an individual would. Meaning aim to create posts consisting of:
- Quotes
- Relevant information (articles, other sites, blogs, etc.)
- Sharing information (connect with others through sharing relevant posts.
- Images (these speak louder than words)
- Open ended posts to get users involved.
Bottom line, every thing you post should not directly be about selling your business.
However, as I stated you should have a business side in managing your sites. In having this side, you will keep in mind that even your personalized posts should directly relate to what you are trying to sell/promote. For example, if I own an outdoor recreation business I want all of my content I posts to be related to outdoor recreation. It simply would not make sense, and possibly confuse followers if I began to post content about beauty tips and tricks…So, keep it relevant and keep it personal!
